The buyer may return the product within fourteen (14) days of delivery date for a refund. Shipping costs and bank fees (if applicable) are non-refundable, and the sole responsibility of the buyer. The product and all packaging must be in its original, new condition. Buyer assumes liability should packing and/or product be damaged on arrival. Insurance is advised. Product and packaging that is not in its original condition is subject to a flat 15% re-stocking fee.
No refunds are available on any custom kits, cable or cable assemblies.
Refunds or credits will be credited back to the buyer in the same manner the product was purchased. Expect to receive the refund 1-2 weeks after receipt of goods.
Prior to all returns, the buyer must have a return material authorization number (RMA) issued by Applied Wireless Solutions. All return items are to be shipped back freight prepaid at buyer’s expense unless Applied Wireless Solutions has approved other arrangements in writing.
Every attempt will be made to repair or replace any defective product under warranty within 1 week, but may vary due to unforeseen circumstances. All authorized returns must be returned to the address below with the provided Applied Wireless Solutions RMA form. RMA numbers are valid for 7 days.